RE/MAX UAE’s Detailed Guide to the Trakheesi System in Dubai

November, 2023


Dubai is a one of a kind city that has one of the most flourishing real estate markets in the world. It’s simply a land with endless opportunities and open horizons which attracts investors with all nationalities to its lands. With a vast real estate world and investments comes many services the Dubai Land Department (DLD) provides to make all legalities for consumers much easier. This article will discuss one of these services which is where the Trakheesi system comes to light.

What is the Trakheesi System?

It is an online portal operated by the DLD that streamlines the real estate market in the UAE. It offers a range of services for real estate professionals, including licensing, permits, and e-cards. One of its key features is the requirement for all real estate advertisements in Dubai to be accompanied by a Trakheesi permit. This ensures that all properties advertised are legally available for sale or lease, and that the advertisements are accurate and truthful.

Key benefits of the Trakheesi System:

● Streamlines the real estate market to make it easier for real estate professionals to obtain licenses, permits, and e-cards. It also provides a central platform for managing real estate transactions.
● Ensures the accuracy of property listings and that all properties advertised for are legally available for sale or lease as all real estate advertisements must require a Trakheesi permit first.
● Protects the consumers from possible fraud: the system helps to protect consumers from fraudulent property listings. By requiring real estate professionals to obtain a permit before advertising a property, the DLD is able to verify that the property is legally available and that the advertisement is accurate.

To register for Trakheesi service, real estate agencies must follow these steps:

Dubai Land Department (DLD)

1. Go to the Dubai Land Department (DLD) website and create an account.
2. Once you have created an account, log in and select the "Trakheesi" option.
3. Select the "Register" option and fill in the required information, such as your agency's name, trade license number, and contact information.
4. Upload the necessary documents, such as a copy of your trade license and a copy of your agency's registration certificate.
5. Pay the applicable registration fee.
6. Once your registration is approved, you will receive a notification and you will be able to access the Trakheesi system.

Once you have registered for Trakheesi service, you will be able to use the system to:

● Apply for real estate advertising permits
● Apply for real estate agency licenses
● Apply for e-cards for your realtors and brokers
● Manage your real estate transactions and procedures

Who is eligible to apply for Trakheesi services?

Any individual or entity that wants to advertise real estate in Dubai must obtain a Trakheesi permit. This includes:

● Real estate brokerage firms
● Real estate agents
● Property developers
● Real estate portals
● Newspapers
● Billboard companies
● Social media platforms

In short, anyone who wants to advertise any type of real estate in Dubai must have a Trakheesi permit.

Difference between a Trakheesi license, permit, and e-card:

Trakheesi license:

It is a renewable license that allows real estate professionals to operate in Dubai. It is the most comprehensive authorization, enabling individuals to conduct real estate transactions, such as selling, leasing, and managing properties.

Real estate agents and property owners in Dubai must obtain a valid Trakheesi license to sell or list any property online or offline. Having the license proves that you are legally authorized to operate in Dubai and conduct real estate transactions, such as selling, leasing, and managing properties.

Trakheesi permit:

is a temporary permit that is valid for a specific period of time and allows the holder to advertise a specific property or development. It is a less comprehensive authorization than a license, but it is still required for anyone who wants to advertise real estate in Dubai.

Trakheesi e-card:

is a digital credential that provides proof of identity and authorization for real estate professionals. It is a less comprehensive authorization than a license or permit, but it can be used to access certain Trakheesi services, such as the Trakheesi portal and the Trakheesi app.

online portal

How to apply for a real estate license:

1. Submit your license application to the Dubai Department of Economic Development (DED) or a Free Trade Zone Authority.
2. Once approved, access the Trakheesi Dubai website and select "Register."
3. Fill out the forms and provide the required documentation.
4. Print the approval document.
5. Visit the DLD office or the Free Zone Authority with the approval form to complete the process.
6. Log in to the Trakheesi website to update your trade license number.

The cost of the license depends on the type of license your real estate company requires.

How to apply for a Trakheesi permit:

1. Create an account on the Trakheesi portal.
2. Log in to your account and select the "Permit" option.
3. Choose ‘apply to permit’ under the ‘license’ tab
4. Fill in the required information and upload the necessary documentation (RERA, form A, title deed and an Arabic copy of the form).
5. Pay the applicable fee.
6. Submit your application.

Once you have submitted your application, it will be reviewed by the DLD. If your application is approved, you will receive a notification and you will be able to download your Trakheesi permit. Please note that the DLD may request additional documentation if necessary.

How to apply for a Trakheesi e-card:

The Trakheesi system offers online broker cards to licensed real estate brokers in Dubai. These cards allow brokers to conduct various transactions without visiting the Dubai Land Department (DLD).

To apply for a Trakheesi broker e-card, follow these steps:

1. Log in to your Trakheesi account.
2. Select the "Broker E-Card" service.
3. Provide the necessary details and upload the required documents:
○ Personal photograph
○ Real estate practitioner course certificate
○ Valid passport copy or Emirates ID (under the same license)
○ Good conduct certificate from Dubai Police addressed to RERA or DLD
4. Pay the fee.
5. You will receive the permit within two working days.

Read more on How to Obtain a RERA License in Dubai

Real Estate License

Trakheesi is an important tool for real estate professionals in Dubai. It helps to streamline the real estate market, regulate transactions, and protect consumers. By using Trakheesi, real estate professionals can ensure that they are operating in compliance with all applicable regulations and that their clients are receiving the best possible service.

If you’re considering buying or selling property in the UAE, we encourage you to seek advice from top real estate consultants at RE/MAX UAE. Please call +971 4 589 7376 or contact us here.